Ken Andersen's blog about technology related subjects.
Friday, December 29, 2006
Verizon Bluetooth battle
I want a phone that does dial up networking over Bluetooth. I have been on a quest to get my current phone to do "DUN" over Bluetooth. Well, to my atonishment, on December 11, 2006, Verizon posted a new Bluetooth functionality chart at [url=http://support.vzw.com/pdf/BT_Chart_Handsets.pdf]http://support.vzw.com/pdf/BT_Chart_Handsets.pdf[/url/> and it shows the Samsung SCH-A950 as supporting DUN over Bluetooth! I was rejoicing! They released a software update to unlock the phone's potential! I e-mailed Verizon customer support in an attempt to find out what I need to do to make my phone work using DUN over Bluetooth. To my dismay, they responded:[blockquote] Thank you for contacting our Verizon Wireless website. We are happy to assist you with your question regarding using the Samsung A950 as a modem.
We apologize for the confusion. Unfortunately, the Samsung A950 is not supported for tethered modem usage via USB cable or Bluetooth. Sorry that incorrect information was provided at the link. We will need to get this link corrected. Currently the Samsung A990 and A930 are supported tethered modem usage with our BroadbandAccess Connect option at $59.99 per month.
If you have further questions or concerns, please write to us again through www.VerizonWireless.com. We appreciate your business and thank you for choosing Verizon Wireless.
Sincerely,
Bernard
Verizon Wireless
Data Technical Support[/blockquote]
Dang it! They made a mistake? What? Why would they change their chart and change the A950 to show that it supported DUN over Bluetooth? This doesn't make any sense! Anyway, to sum it up, Verizon got my hopes up high and then brought them crashing down!
For more coverage on this topic see my [url=http://www.howardforums.com/showthread.php?t=1069849]Howardforums posting[/url].
Just in case Verizon changes the Bluetooth Compatability Chart (which they said they would do, but they haven't yet), here is a copy of the one that they had up: [url=http://www.tigrao.org/stuff/BT_Chart_Handsets.pdf]http://www.tigrao.org/stuff/BT_Chart_Handsets.pdf[/url].
(Image taken from the Verizon Wireless support site)
Subscribe to:
Post Comments
(
Atom
)
© The Ramblings of Ken Powered by Bootstrap , Blogger templates and RWD Testing Tool
No comments :
Post a Comment